Microsoft Azure scrum team monitoring and securing production environments, with threat detection and response across the managed services portfolio. The kind of seat where a quiet week is the whole point.

Top-five performer on the Azure Cloud Service Provider team by ServiceNow ticket metrics. Presented to Microsoft auditors over multiple Azure services, contributing to a successful Managed Service Premier Partnership — the kind of conversation where you don’t get to wing it.

Built and manage Elastic Engineering within Azure Managed Services — a flexible engagement model that’s produced five- and six-figure client contracts.

Investigated and resolved security incidents for sixty-plus clients across the country, on-site and on-call. Ran identity and access management with least-privilege enforcement across multiple platforms — the boring guardrails that keep small mistakes from becoming big ones.

Led deployment of an MDM framework, integrating endpoint security controls to monitor and protect client devices. Handled system administration and vulnerability assessments across physical, virtual, and cloud environments.

Supported client migrations by implementing security standards and conducting risk assessments through every transition.

Designed and maintained a help desk system serving 200+ employees, drastically improving incident response time. Held Global Administrator duties across Office 365 / Azure, MDM, and proprietary company software — essentially the keys to the building.

Developed and tuned a Microsoft 365 spam filter by analyzing phishing patterns, and it got smarter every week. Managed user access and device deployment for secure onboarding and policy compliance, and maintained a semi-automated alert system that meant the right person heard about a problem before it grew.